0
votes

I am trying to configure a back up for an application with schedule backup set to false. We do manual backups and I get this error

"Failed to save Backup Configuration. Error Details: Requested backup frequency exceeds maximum allowed for the plan."

As far as I can see, since schedule backup is set to false there is no request back up frequency.

What am I missing here.

Backup storage set to a container and blob backup schedule is off Include database backup is off

Application is using standard tier and container and application all are under same Azure subscription.

1
Thanks @ManishTiwari, I checked that link also, it goes into schedules and I am not scheduling any of that. All is under one subscription and under standard tier also. - Sarah

1 Answers

1
votes

The Backup and Restore feature requires the App Service plan to be in the Standard tier or Premium tier. For the error message, you could upgrade the app service price tier to a higher tier. For example, you can scale up to P1 tier.

Please note that there are app service limits, The following App Service limits include limits for Web Apps, Mobile Apps, and API Apps.

For standard tier,

Scheduled backups every 2 hours, a maximum of 12 backups per day (manual + scheduled)

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For more information, you could see that requirements and restrictions when you backup your app in Azure.


Edit

As confirmed by Azure PG,

There is no restriction on number of apps under one subscription that can be backed up. If the customer has 4 apps in Standard SKU, each can be backed up for 12 times / day.

Also, this is a known Bug 5913246: Enabling Manual Backup submits settings for Hourly Backup

Workaround for this is to Create a Daily Schedule first, save this, then remove the schedule afterward.

So, to fix this, you can manually create a backup with the scheduled backup set to on, after backup succeeded, you can go back to set the scheduled backup off.