Azure Maps 403 "Permission, capacity, or authentication issues."

2
votes

I am trying to call Azure Maps with OAuth access tokens but it is throwing me 403 Forbidden with the message "Permission, capacity, or authentication issues.". I have followed procedure mentioned here: https://docs.microsoft.com/en-us/azure/azure-maps/azure-maps-authentication

Same procedure works correctly for my personal free subscription but not in my company's subscription. Don't know how to debug.

2
azureazure-maps

2 Answers

3
votes

For reference on how Azure RBAC works.

  • Ensure you have no deny assignments possibly enforced from management groups on the particular role.

  • Make sure the role assignment is applied to the correct scope. Meaning on the scope of an Azure Maps Account or a parent of the account such as the resource group or subscription.

  • If you have security principals assigned to the correct scope but still receiving 403. It usually means you have assigned or authenticating with the wrong security principal.

Example: "App only" token for an App Registration requires the service principal App to be assigned at the scope.

  • If you as user authenticate as a user to the App Registration that would mean the user security principal should be assigned to the scope; Not the app.

  • If you are using Azure AD groups it could mean that the security principal may not be part of the group which is assigned access.

I don't think it's common to add service principals to security groups though. But it is a possibility which should be confirmed. There is also a possibility of delay before the permissions are propagated but this usually shouldn't take more than a few minutes.

Just to be thorough but may not apply here. Certain REST APIs require S1 sku to be selected on the account. This will result in the same error response.

0
votes

We raised the ticket with Microsoft and they told us it was caused by:

longer synchronization times regarding the RBAC configurations worldwide