Crystal Reports line spacing is different for the same report in multiple environments?

0
votes

This is an excerpt from my printed report. It's the same file, printed from two different development environments. Both were aligned with the bottom, so the text should match. However, the one on the RIGHT has the correct spacing, so that everything prints on one page. The one on the LEFT has increased spacing, and the end of the document is cut off.

Incorrect spacing

What could be the cause of this? How would I fix it? The one on the right is Crystal Reports 10 from 2003. I don't have access to the CR version number on the left.

1
crystal-reports

1 Answers

1
votes

If there are different versions of the CR Runtime or Crystal Reports it could be due to the report using a feature that is not supported in the lower version of the two. For example, I develop in CR 2016, but our ERP system uses an older version of the CR Runtime. CR 2016 allows me to vertically align text as top, center, or bottom; but running reports from the ERP system always uses bottom align because the runtime doesn't support vertical alignment.

Check your margin settings on your report. You may be running into issues with how one version supports minimum margins differently than the other. If the report has a value of 0 for any of the margins, you may need to increase it to a minimum value or .25 or .5 inches.