I have made a custom fallback intent with an input context "Con-Ser-Klacht-channelKeuzeInput". But when I test my agent, the default fallback intent is triggered even though "Con-Ser-Klacht-channelKeuzeInput" is active.
I thought that more specific intents (i.e. more input contexts) have priority over less specific ones. So what could cause this behaviour?
I have already checked for typos, but the active context is identical to the input context of the custom fallback.
Here are the relevant intents:
2.2.16.02.05-X-Con-Ser-Klacht-Input
input contexts: Con-Ser-Klacht-channelKeuze, Con-Ser-Klacht-Input
output contexts: (3) Con-Ser-Klacht-channelKeuze, (3) Con-Ser-Klacht-channelKeuzeInput, (0) Con-Ser-Klacht-Input
2.2.16.02.04-X-Con-Ser-Klacht-Fallback
input contexts: Con-Ser-Klacht-channelKeuzeInput
output contexts: (3) Con-Ser-Klacht-channelKeuze, (3) Con-Ser-Klacht-channelKeuzeInput , (3) Con-Ser-Klacht-Input