MS Graph Mail Subscription notification not working

Question

I tried to create a MS Graph Mail Subscription through Graph Explorer as given below . This was working fine till 1 week back perfectly.

{

"changeType": "created",
"notificationUrl": "https://glowhookfunction.azurewebsites.net/api/ProcessMail",
"resource": "me/mailFolders('Inbox')/messages",
"expirationDateTime":"2019-10-09T18:23:45.9356913Z"
}

and I getting the error

{
    "error": {
        "code": "ExtensionError",
        "message": "Operation: Create; Exception: [Status Code: InternalServerError; Reason: Request has been quarantined by condition.]",
        "innerError": {
            "request-id": "65ee6fd6-dd28-4348-bead-c3316c1ea1fb",
            "date": "2019-10-07T11:09:05"
        }
    }
}

This was working fine till last week. The notification is sending to an Azure function. I validating the "validationToken" and sends it back as well.

Any ideas?

Looks like a bug on the Microsoft side. Looks like others are reporting issues as well: stackoverflow.com/questions/58269461/graph-errorapiquarantined — Tomer

Jeremy Thake MSFT Jeremy Thake MSFT · Accepted Answer · 2019-11-20T19:11:23

This is the same question as Graph "ErrorApiQuarantined"

In talking to engineering. This error actually occurs when you have used too many openTypeExtensions on items in the users mailbox. https://docs.microsoft.com/en-us/graph/api/resources/opentypeextension?view=graph-rest-1.0

You should look at how many openTypeExtensions are you using right now in your solution? or other solutions that the user mailbox has added?

MS Graph Mail Subscription notification not working

1 Answers