Email notification to the admin and customer for pending order

Question

I am trying to make Email notification that goes to the admin and also to customer for a pending order.

I am using "Send an Email notification to the admin for pending order status in WooCommerce" answer code, that sends the email only to the admin and I want to sent it also to the customer.

Any help is appreciated.

Some feed back on my answer will be appreciated please in the comment zone below the answer Thank you. — LoicTheAztec

LoicTheAztec LoicTheAztec · Accepted Answer · 2019-07-28T20:24:22

You need to add also an email notification to customer as "On Hold" for example, like:

add_action( 'woocommerce_checkout_order_processed', 'pending_new_order_notification', 20, 1 );
function pending_new_order_notification( $order_id ) {

    // Get an instance of the WC_Order object
    $order = wc_get_order( $order_id );

    // Only for "pending" order status
    if( ! $order->has_status( 'pending' ) ) return;

    // Send "New Email" notification (to admin)
    WC()->mailer()->get_emails()['WC_Email_New_Order']->trigger( $order_id );

    // Send "On Hold Email" notification (to customer)
    WC()->mailer()->get_emails()['WC_Email_Customer_On_Hold_Order']->trigger( $order_id );
}

Code goes in functions.php file of the active child theme (or active theme). Tested and works.

Since WooCommerce 5+: Allow re-sending New Order Notification in WooCommerce 5+

Email notification to the admin and customer for pending order

1 Answers