3
votes

Hello,

I have a "Basic" App Service plan on Azure.

Issue: I cannot create a new web app on an existing App Service Plan.

It only gives the option of creating a new app services plan (but I don't want another app service plan). No errors. No explanations. Just options for "new" app service plans.

It used to be a case of create new web app -> select service plan -> choose existing -> select from existing app service plan -> create a web app. Done.

I am trying to create a new web app - there is now a new interface to achieve this - however, when I select a resource group, same region as App Service Plan, there is only the option to "create new app service plan" - but I already have one - it's not appearing in the list.

Things I have tried:

  • Looking at resources - memory usage is approx 60-70% - so it doesn't appear to be that. I even removed a website that was stopped just in case.
  • Logging out and back in
  • Logging in as original administrator on another PC (not delegated admin as I am).
  • Removing an existing web app
  • Go through each resource to find a combination that will unveil my app service.

I have both web apps and functions (.net core C#) - can it be something to do with having functions and windows web apps .net core c# working on the same web service?

What am I missing? I feel it is something obvious.

Thanks.

2
you may want to create a bug report. Even if it is not a bug it is an unclear UI that is supposed to be fixed. also have you tried this from visual studio?Neville Nazerane
I have just this minute submitted a support request. I expect to be able to select the app service plan. I haven't gone through with the full process but all seems fine from within Visual Studio 2019 - the plan is shown and it appears I could proceed to create a web app on the existing app service plan.DanAbdn
@DanAbdn Same here. I am not able to create a new app service from the Azure Portal on the existing plan (even if the resource group is in the same region) but it's working from VS.Popa Andrei

2 Answers

1
votes

I had the same problem. I had App Service Plan located in West Europe.

Then, I wanted to add an App also to the West Europe, however the resource group that I selected for this app was located in North Europe. When I changed resource group that was located in West Europe problem was solved.

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0
votes

Its something wrong with browser. Try MS Edge instead of Chrome or whatever. Faced agains same issue. In MS Edge it worked