In Twilio Studio flow 'Send & Wait for reply' Widget is not working as expected

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I'm creating a flow in Twilio studio beta tool from scratch which gets triggered by rest API, in which I'm facing a problem with 'send & wait for reply' widget sequence as a first widget successfully executing but not calling the next widget. As I tried to attach widget for all possible output of 'send & wait for reply' widget but always get result for 'no reply' output.

I have taken the reference from this https://www.twilio.com/docs/salesforce/sending-sms-messages-process-builder

And as per this question's (Twilio Studio beta Flow with sequence of Send and Wait for Reply actions) solution, I have matched my flow with existing sms survey flow template.

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1 Answers

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Make sure you associate the Twilio number your flow is using as the From (outbound CallerID) with the this Studio flow (Under Messaging > A Message Comes In), so when someone sends a response, it gets sent back to your Studio Flow.

You do this here, https://www.twilio.com/console/phone-numbers/incoming, when logged into your Twilio console.

Studio is a Generally Available (GA) Product, no longer Beta.

Also, the execution logs for the Studio flow are useful for providing additional insight into flow behavior.