What is the difference between hybris order management and fulfilment extensions? which one should be used when?

Question

I am working on customization of some order flows in Hybris and want to know what is exact difference between order management and fulfillment modules in Hybris. Also, when should we use which one of the above? Thanks.

Answer 1

Order management is part of a module you have to pay for (OMS). It contains a lot of workflows and frontends to handle orders after they have been created.

The fulfillment extension is part of the accelerator module and just adds the most basic processes to handle an order. When you need more than that, you will have to implement yourself.

I would suggest you make yourself familiar with the OMS module. If that fits your needs and your company wants to pay for it, you can use it.

Answer 2

When you say Order management it covers order fulfillment already.

There are two things

1. Standard SAP Commerce order management
2. Order Management Services (OMS) - this comes with a different license

For SAP Commerce order management, there are extensions like saporderexchange, ysaporderfulfillment etc

For OMS, there are extensions like ysapomsfulfillment, saporderexchangeoms etc

Refer this for more details