DocuSign AutoResponded RecipientEvent

0
votes

I am building an envelope based webhook to receive status updates from DocuSign, rather than my current "polling" based method. I have the below code to create the RecipientEvent

RecipientEvent autoRespondedRecEvent = new RecipientEvent();
autoRespondedRecEvent.setRecipientEventStatusCode("AutoResponded");
recipientEvents.add(autoRespondedRecEvent);

I have similar RecipientEvents for Sent, Delivered, Completed, Declined, and AuthenticationFailed; however, all of these events work as intended, other than the 'AutoResponded' one.

Again, I am not using the account-level webhook, but the envelope based setup as have a fairly complex development/test environment. I have read another question on SO where the solution was a configuration setting 

Return Recipient Auto Responded Status via Connect/Api

However, this solution does not apply in my case, as I'm not using an account-level webhook.

1
javadocusignapi

1 Answers

2
votes

That's a back-end setting that should still apply through envelope-level webhooks. I'd recommend opening a support case to have Return Recipient Auto Responded Status in Connect/API enabled for your account.

I'd recommend providing both your Demo and Production account IDs when you do so.