Using Asterisk ARI to determine if agent in queue pause or not

0
votes

Is it possible to use ARI to determine if a queue member is paused or not? I can't seem to find any documentation stating that its possible. The only way I can see anything related to a pause is by manually dialing *46 and watching the WebSocket events stream the DeviceStateChange.

1
asteriskasterisk-ari

1 Answers

1
votes

Correct way is look for queue_log events. If you put queue_log into mysql it become trivial task.

You also can do queue_status

https://www.voip-info.org/asterisk-manager-api-action-queuestatus