I have problems adding a new URL when I manage knowledge base in QnAMaker.
I've tried adding this Url but I get the error:
Failed to extract QnAs from the source "URL" - Unsupported / Invalid url(s). Failed to extract Q&A from the source.
I've tested deleting the footer, publishing the page and in this case the URL works properly. Also, I tested other very similar URLs, like this one and this has been parsed successfully.
What could be the problem?
It would appear that something with the way the questions are encoded on that page is preventing QnAMaker's services from reading the text of the question/answer pairs. In order to get those questions, I was able to copy paste the whole list:
I put them all into a word doc (or equivalent program), and then saved it as a PDF:
Then uploaded this to QnA Maker, where it was able to read the question/answer pairs just fine.
The reason I used a PDF as opposed to a .txt file is so the alternate characters (the Spanish ? for example) would render as well as the bullets from the final question that caused so much grief for the initial renderer.
