Azure data factory not loading

4
votes

I am not able to open Azure data factory in any browser, it just keep loading from past 1 hour. I have tried refreshing and using other browser, is there any specific reason why it happens? All other services on azure portal is working fine.

Browsers which I have tried:

  • Mozilla Firefox 65.0.2
  • Internet explorer 9
  • Microsoft Edge 42
  • Opera Latest

For all of the above browsers all services are fine but when I click on "Author & Monitor", it opens up a new tab and keep loading.

enter image description here

4
azurebrowserazure-data-factory
Try to use Chrome, also try in an incognito window with all the browsers - Joy Wang-MSFT

4 Answers

4
votes

I often experience this issue but not always.The azure data factory UI keep loading or keep asking me to re-enter my account information. I fixed it by using incognito mode in the browser.

You could find many clues from this MSDN case. Also,try Chrome browser according to this case:Azure Data Factory v2 portal is slow

2
votes

In order to access ADF portal you should use Google Chrome as at this moment other browsers does not support this portal.

See the response for similar issue: https://social.msdn.microsoft.com/Forums/en-US/26dd2244-efa2-4225-a32f-2f68d3a60139/data-factory-ui-is-not-loading .

0
votes

Thank you that worked - using firefox vs IE solved it. I don't wish to use Chrome.

0
votes

I had this problem today too, I fixed it just by logging out from another account that I had log in moments before