6
votes

I would like to create a app which will be informed when a user gets a call in MS Teams. I mean I want to subscribe something on event of incoming call and then do something based on information of incoming call. Is this possible? So far I do not see any events in SDK.

1
Currently we don't support this functionality. We are supporting calling and online meeting bot. Here is the documentation for the same.Arun-MSFT
Hi Arun, do you think I can do something similar with Bots? Can you please list steps of the logic?Sergey Aslanov
We have example where bot can initiate call behalf of user. I already shared the doc above in that example please check incident bot example where you can find bot initiate the call behalf of user.Arun-MSFT
Don't give up, please insist. I'm doing the same. There are thousands of companies moved to Teams and the real users have urgent and very important problems. MS had promised GA of the Graph Calling API at the end of Q3 . We should insist so MS to provide the basic functionality till then. @Frebostefan2410
@Arun-MSFT Any update on this use case ?Vipulw

1 Answers

2
votes

There seems to now be a feature that may suit this.

Call records to provide usage and diagnostic information about the calls and online meetings that occur within your organization when using Microsoft Teams or Skype for Business.
...

Using webhooks and the MS Graph Subscription API, you can receive a continuous feed of call records as they are created.