Enable 'unhide' the 'New' button (System button) on Lead entity

0
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I want to Enable 'unhide' the 'New' button (System button) on Lead entity which was hidden due to some scenario. I have tried some approaches to achieve this :

a) I have tried using 'Ribbon Workbench' to unhide but couldn't able to find the button itself.

b) Also Tried editing the Customizations.xml (for the solution with Lead entity and Application ribbon components) to remove the command and reimported.

c) Used 'VisualRibbonEditor' but same case as Ribbon Workbench.

d) Also i am able to repro the issue "Hide/Unhide 'New' button on Lead" on trial instance as well.

CRM Version Using: Dynamics CRM 365 Version 1710 (9.1.0.1677) Online

Can you please help me fix this issue. Thanks for your time.

1
dynamics-crmcrmmicrosoft-dynamicsdynamics-crm-onlinedynamics-crm-2016
Do you have permission to create Lead records? – jasonscript
Yes , having the Lead Entity Permission. – Arpit Gupta
If you don't have the Create Lead Privilege, even if you manage to show the "New" button, yo would not be able to create the record – Marcelo Acosta Díaz
I know there is a major bug currently with the ribbon in CRM online. It might be related, not sure though. – Daryl
Is this happening for only Lead entity? Can you share some screenshot? – Arun Vinoth

1 Answers

0
votes

I tried working on your particular issue.

Screenshot 1 shows Leads with New Button Hidden. There is no New Button enter image description here

Screenshot 2 Shows Ribbon Workbench where Hide rule for New button is removed (unhide) enter image description here Screenshot 3 shows CRM Lead Entity with New button after Hide rule is removed. enter image description here