I am planning to develop a bot using Microsoft bot framework. The reason for choosing this framework is for integrating it with teams. The bot which i am planning to develop should do a proactive alert like when a ticket gets updated in ITSM platform the user should get notified. Can anyone please help me out with the architecture for building up this bot. Because i could see in some documentation they are suggesting to use Azure functions and Azure storage queues for proactive assist bot. Please assist. I am planning to do this using node.js SDK.
0
votes
1 Answers
0
votes
You can read all about proactive messages and how to build them in the Bot Framework documentation. Overall, there is a lot of useful information there on how to build your bot.
You can also reference the blogs and Botbuilder-Samples repo. The repo provides examples you can build and run teaching you what you need to know to get going. It does so in iterations graduating from basic to advanced so you achieve a full understanding.
Best of luck!
