Not able to import tensorflow on anaconda with python 3.6 version on 64bit system with 64bit anaconda

1
votes

When I import tensorflow it gives me this error:

Traceback (most recent call last): File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 58, in from tensorflow.python.pywrap_tensorflow_internal import * File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 28, in _pywrap_tensorflow_internal = swig_import_helper() File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description) File "C:\Users\User\Anaconda3\lib\imp.py", line 243, in load_module return load_dynamic(name, filename, file) File "C:\Users\User\Anaconda3\lib\imp.py", line 343, in load_dynamic return _load(spec) ImportError: DLL load failed: A dynamic link library (DLL) initialization routine failed.

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "", line 1, in import tensorflow as tf File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow__init__.py", line 24, in from tensorflow.python import pywrap_tensorflow # pylint: disable=unused-import File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python__init__.py", line 49, in from tensorflow.python import pywrap_tensorflow File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 74, in raise ImportError(msg) ImportError: Traceback (most recent call last): File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 58, in from tensorflow.python.pywrap_tensorflow_internal import * File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 28, in _pywrap_tensorflow_internal = swig_import_helper() File "C:\Users\User\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description) File "C:\Users\User\Anaconda3\lib\imp.py", line 243, in load_module return load_dynamic(name, filename, file) File "C:\Users\User\Anaconda3\lib\imp.py", line 343, in load_dynamic return _load(spec) ImportError: DLL load failed: A dynamic link library (DLL) initialization routine failed.

Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/errors

Please Help me with this

2
pythonpython-3.xtensorflow

2 Answers

0
votes

The following might me the problems :

  • You have not installed Microsoft C++ Redist 2015 Update 3. It contains the missing dll. You need to download the 2015 update 3 version only.

  • Your CPU doesn't support AVX instructions which are needed by TensorFlow. You will need a processer which supports AVX.

0
votes

I just solved this same issue with my system (Win 10, 64 bit). Following are the details of how I resolved this issue:

  1. Install VS 2017, tensorflow doesn't use it but having it helps in the smooth installation of CUDA toolkit.
  2. Update NVDIA driver from windows device manager.
  3. Download and Install CUDA toolkit (version 10.1).
  4. Download and unzip CUDnn 7.6.5. Copy the extracted files into a folder in C drive.
  5. Add ~\NVIDIA GPU Computing Toolkit\CUDA\v10.1\bin, ~\NVIDIA GPU Computing Toolkit\CUDA\v10.1\bin and cudnn-10.1-windows10-x64-v7.6.4.38\cuda\bin to PATH

Doing import tensorflow as tf after the above steps solved the issue.