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I have set up a custom Password Reset policy in Azure AD B2C that allows the user to change their password while displaying custom branding elements depending on specific scenarios. This policy contains a step where the user verifies their Email Address by entering a verification code that is sent to their inbox.

From this post in the Microsoft Azure Feedback Forums: fully-customizable-verification-emails

It seems it is not possible to fully customise verification emails.

However, is it possible to perform some basic customisation of the verification e-mail within a custom policy? (text sent in the "From" and "Title" sections of the email and modifications to the text sent in the body).

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1 Answers

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Currently, you aren't able to customize the email messages, but -- as you have found on the feedback forum -- this is being considered by the product team.