AEM DAM image replace - references in pages not updating

Question

I have a problem with references to an image not updating in pages that are using that image.

This is the steps that the users are reporting

1. go to /siteadmin#/content/dam/
2. on the "new" dropdown menu, select "new file"
3. select an image file that is a different image but has the same name as a file that already exists
4. upload the file and when asked that a file already exists, choose replace
5. activate the file when the upload completes

The problem is that when I check pub I can see the image is updated, and if I navigate to the path of the image, for example:

pub1.mypub:4503/content/dam//my-image.png

I can see the new image I replaced the old one with

the problem is that pages that were referencing the image, specifically the image component, still shows the old image. I've check flush rules, checked workflows and nothing seems to work

The one thing I noticed is that in pages that are referencing the image the path is like this

/content//_jcr_content/my-component/my-component-parsys/columns/parsyscenter/image.img.jpg/1538602163986.jpg

so it seems the path it is using is like a generated path and not the same path as this one: pub1.mypub:4503/content/dam//my-image.png

im at a complete loss, I honestly do not know what else to check, has anyone ran into this and figured out how to fix it?

this is on aem 6.3

the problem is that in pubs the image being referenced in the component does not update, and since it does not update in pub, it never updates dispatcher

Answer 1

You can try activating the referenced pages after the image has been published. Since the page on publish has reference to the previous image.