We built an intent to detect user's last four digits of social security numbers. The training phrases capture @sys.number-sequence and @sys.number entities. We match the intent using voice (audio). When the digits are read out separately, @sys.number-sequence is matched. When we say forty five sixty seven (4567) or four thousand five hundred and sixty seven (4567), @sys.number is match. This works fine for most of the numbers. But we ran into the following two issues:
When we read "one one one one", none of the two entities is matched. The voice is actually transcribed as "one one one one". But it is not matched to a number sequence of 1111.
When we say "eighty two seventy five", @sys.number is matched, but only 82 is captured. The parameter value is 82 as opposed to 8275.
Appreciate it if someone could shed some light on these issues.
