DialogFlow : 'facebook_welcome' event not triggered

0
votes

In my agent on DialogFlow, I created a new intent for linear dialog.

I want to get some user's data when the user clicks on the 'get started' button of facebook messenger.

I added the 'WELCOME' event in my intent. :

enter image description here

My issue is : When user clicks on 'get started', my intent is not triggered but my fallback intent does. (i.e event has not been triggered)

enter image description here

I tried to add that training phrase : 'facebook_welcome' (i think it's a bad idea because an event does not require any user input)

enter image description here

Then, the intent is triggered but the agent does not ask for dialog parameters, it says directly the intent's response like if the slot filling would be done.

What do I misunderstand ? Is there any versioning issue (V1 vs V2) ?

Thanks !

MC

2
nlpchatbotdialogflow-esfacebook-messenger

2 Answers

1
votes

Add this new event and try to invoke the agent again. You need to scroll and search this event in the list. enter image description here

0
votes

Think I solved this. What I did was adding MessengerGetStarted to Training phrases on my intent. Looks like this is the query-text that Facebook will send to DialogFlow. The FACEBOOK_WELCOME did not work for me either, but this little "workaround" actually did.

I also disabled ML up in the right corner (the three dots) on my intent, just to be sure.