Azure Storage account opening issue

0
votes

I have an RBAC access to Azure portal. Previously I was able to access storage account and blobs successfully. But suddenly I am unable to access container or blob. I am able to view the storage account listed for me, but cannot access it. I get error as "Something went wrong while getting your resources. Please try again later." I tried refreshing, clearing cache and signing again. Still facing same issue. enter image description here

In portal I get notification as "Refresh the browser to try again. Microsoft_Azure_Storage extension failed to load"

enter image description here

There is no network issue, as I can access all other resources from portal at same point. Also there is no Unauthorized access issue notification.

Unable to figure out what is the issue.

Any help highly appreciated.

2
azure-storageazure-blob-storage
Change a browser to have a try. – Joy Wang-MSFT
If you are still facing this issue, I recommand that you could create a support ticket to get deep help from Azure team. – Tom Sun - MSFT
Was the provided below answer helpful for you @Amruta ? – Adam Smith - Microsoft Azure

2 Answers

0
votes

I'd recommend checking the activity logs for recent RBAC changes in case if they happened and someone changed access to containers/blobs, here's how: https://docs.microsoft.com/en-us/azure/role-based-access-control/change-history-report

I'd also recommend checking the list of roles/access you currently have by following these steps: https://docs.microsoft.com/en-us/azure/role-based-access-control/change-history-report

If you are still experiencing the issue, in case if you have a co-admin, check if they are facing the same issues. if they are, please send me your subscription ID, link to this thread, and include attn Adam in the subject to AzCommunity[at]microsoft.com ? I'll enable a free support ticket to quickly escalate it.

0
votes

I hade the same issue while I was using VPN from Bangladesh. When I disconnected from the VPN, it works fine.