Alexa skill not invoked in the Amazon Alexa app, but it works in the development console

9
votes

When the skill is under development, I can invoke it in the development console. In the Echo or the Amazon Alexa app the skill is not invoking.

The skill is showing under the skills & games tab in the app and it is enabled.

Anybody knows how to solve this issue?

3
alexaalexa-skills-kitalexa-skill
Have you enabled the "Test is enabled for this skill" switch in your alexa skill web? Also make sure skill is getting listed in "Dev skills" under Your skills section on Alexa app. – Naveen Kumar
I have same issue, I can see Dev skill enabled in my skills but not able to invoke it in the app, but I can test it on dev portal, any idea what is missing? – Chaitanya Gadkari
@NaveenKumar it is not working with this, can you please elaborate on your answer. – Rishabh K Sharma
Are you able to see your skill in "Dev Skills" on your mobile app? Try to search the app in your mobile Alexa app skill section. Also enabled the "Test is enabled for this skill" on your Alexa account skill. – Naveen Kumar
@NaveenKumarI can't find this "test is enabled for this skill" setting, has something changed or am I just looking from a wrong place? Please advise – Jaakko Karhu

3 Answers

5
votes

This could be because of the language you have selected in the Alexa app or Echo device. If you have developed the skill in English (India) and if you app/Echo device is configured with English (US). The skill won't work, just like what you are experiencing.

Make sure that the Alexa app, your Echo device and the skill you developed are all in same language.

1
votes

I was also facing the same problem when I was trying to get it done using alexa app on mobile. To solve this problem change your device language(mobile phone language from settings) to the language of the skill which you have developed(in my case it was English(UK)) and then restart the alexa app.

0
votes

I had the same issue as well, changing the device/mobile application language to the language in the development console (English (GB)) solved the issue