0
votes

I am trying to install Contao on my hosting account, but I am getting an error message and am unable to solve the issue.

Live URL: https://contao.loudeffect.ml/

I read the log file but unable to figure out what is the actual issue. The version I am trying to install is: Contao 4.4 LTS (Long-term support)

This is the error that I see in my browser: Host Error

These are the errors from my log file:

[2018-06-10 15:40:45] request.INFO: Matched route "contao_catch_all". {"route":"contao_catch_all","route_parameters":{"_scope":"frontend","_token_check":true,"_controller":"Contao\CoreBundle\Controller\FrontendController::indexAction","_url_fragment":"install","_route":"contao_catch_all"},"request_uri":"https://contao.loudeffect.ml/install","method":"HEAD"} [] [2018-06-10 15:40:45] security.INFO: Attempting SimplePreAuthentication. {"key":"frontend","authenticator":"Contao\CoreBundle\Security\ContaoAuthenticator"} [] [2018-06-10 15:40:45] request.INFO: Matched route "contao_catch_all". {"route":"contao_catch_all","route_parameters":{"_scope":"frontend","_token_check":true,"_controller":"Contao\CoreBundle\Controller\FrontendController::indexAction","_url_fragment":"install","_route":"contao_catch_all"},"request_uri":"https://contao.loudeffect.ml/install","method":"GET"} [] [2018-06-10 15:40:45] security.INFO: Attempting SimplePreAuthentication. {"key":"frontend","authenticator":"Contao\CoreBundle\Security\ContaoAuthenticator"} [] [2018-06-10 15:40:45] app.CRITICAL: An exception occurred. {"exception":"[object] (Doctrine\DBAL\Exception\ConnectionException(code: 0): An exception occured in driver: SQLSTATE[28000] [1045] Access denied for user 'mlloudeffect'@'localhost' (using password: NO) at /home1/mlloudeffect/contao.loudeffect.ml/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:103, Doctrine\DBAL\Driver\PDOException(code: 1045): SQLSTATE[28000] [1045] Access denied for user 'mlloudeffect'@'localhost' (using password: NO) at /home1/mlloudeffect/contao.loudeffect.ml/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:47, PDOException(code: 1045): SQLSTATE[28000] [1045] Access denied for user 'mlloudeffect'@'localhost' (using password: NO) at /home1/mlloudeffect/contao.loudeffect.ml/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:43)"} []

I am new in this CMS please guide me so I can install Contao.

2

2 Answers

0
votes

After successful installation via ZIP archive, Contao Manager or via composer create-project you need to open the Contao Install Tool via the /contao/install route.

So in your case https://contao.loudeffect.ml/contao/install

However, something seems to be wrong with the symlinks in your case. Make sure that your hosting environment supports Contao 4 by using the most recent master version of the Contao Check: https://github.com/contao/check/zipball/master

0
votes

Contao can't connect to your database, see the last line of the error message:

[1045] Access denied for user 'mlloudeffect'@'localhost' (using password: NO) at /home1/mlloudeffect/contao.loudeffect.ml/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:47, PDOException(code: 1045): SQLSTATE[28000] [1045] Access denied for user 'mlloudeffect'@'localhost' (using password: NO) at /home1/mlloudeffect/contao.loudeffect.ml/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:43)"} []