Getting "Server refused our key" from PuTTY when doing gcloud alpha cloud-shell ssh

0
votes

Trying to connect to my Google Cloud Shell instance from localhost.

Have done:

  gcloud components update
  gcloud auth login

Both run successfully.

Then I try:

  gcloud alpha cloud-shell ssh

After a few moments I get a popup saying "No supported authentication methods available." Behind that popup is the PuTTY screen saying "Using username [my@email]" and "Server refused our key."

I cleared out all the files from c:\users[me].ssh and tried again -- same error.

I have confirmed that I can access cloud shell for this account from the web-based Cloud Console.

Any help/ideas appreciated...

-Michael

1
google-cloud-platformgoogle-compute-engineputtygoogle-cloud-shell
This type of question is more suited to Serverfault where it should be asked. Stackoverflow is generally for developers and Serverfault is aimed at system and network administrators). - JMD

1 Answers

1
votes

I'm an engineer working on Cloud Shell. This is a known issue with the cloud-shell command group in gcloud. We're expecting to have a fix rolled out in the next day or two. I'll update here when we do - in the meantime you'll have to use the web-based console.

Thanks for helping us sort out the bugs in the alpha :)