It's a bit strange. I have created a knowledge base with the same excel file both in preview and generally available QnA Maker service but it doesn't find a lot of questions in the last one... In the preview one works fine.
I have noticed that the preview one finds the answers with any word order but not in the generally available.
What do I have to do? What is the problem?
EDIT 1: If i go in Azure to my Search Service -> Search Explorer it works fine and i find the answers correctly, as in QnA Preview Test, but not in QnA GA Test.
EDIT 2: I'm using node. I've created an azure SDKv3 Qna template bot, edited the QnAAuthKey/QnAEndpointHostName/QnAKnowledgebaseId and i've tried it with "Test in Web Chat" but i get always the "No match! Try changing the query terms!" message.
Also i've tried to get the “hostname” here that differs from the “host” param given by QnaMaker when I created the KB (ended with /qnamaker). Then i've used it with the code to get answers from here, but I receive a “not found” error: https://xx.azurewebsites.net/qnamaker/knowledgebases/xxx.../generateAnswer. Error: getaddrinfo ENOTFOUND https://xxx.azurewebsites.net https://xx.azurewebsites.net:443
EDIT 3: after multiple test with the different languages of my KB, i think that the problem is with language recognition changes and with Confidence scores. I'm rewriting some questions now...