Acumatica performance issue

0
votes

Every morning when I first login the system, it takes about 13 seconds. And I open the stock item list(1000 items in total), it takes about 16 seconds.

Sometimes these happen when I logout for a while and re-login. Is this normal for Acumatica?

Updates:

I'm trying to preload the whole website through Application Initialization in IIS10.0. But when I config the initializationPage in config editor for Acumatica. I find that it's very difficult to set this. Because the url of Acumatica is changing like below, the number after "W" is changing for no reason. Then I can't set a preload url. Anyone can help on this? 

/AcumaticaERP/(W(5))/Main?....
/AcumaticaERP/(W(7))/Main?....

My system info:

  • OS: Windows 10
  • Processor: Intel i7 4790K 4Ghz
  • Memory: 8 GB RAM
  • Storage: 120 GB SSD
2
acumatica

2 Answers

0
votes

I think you are experiencing what is called 'idle time-out' and this is normal for IIS depending on configuration.

If you are hosting on-premise you can change these settings in IIS (inetmgr.exe). Select the AppPool used for your Acumatica instance, go into Advanced Settings and location idle time-out options: enter image description here

If the Acumatica instance is hosted by another party like a SAAS provider you should contact them about it. Note that this could affect ressource consumptions for a low traffic website and ressource in SAAS plans could mean money.

0
votes

For a preload URL you can simply ignore the W(...) part - you won't be able to get there anyway, as it requires authentication. Simply enter the root part (in your case - up to AcumaticaERP/).