Unable to install the VSTS Agent Azure VM extension

0
votes

I am unable to install the VSTS Agent Azure VM extension on an Azure VM. I tried both the Install extension blade in the Azure portal and the Powershell option. When I try from the portal it just gets stuck at transitioning. If I run the Powershell script it gets stuck trying to connect to server.

I was able to install it on another server without any issues. The 2 servers are part of a web farm so they are exact images.

I am following the steps detailed at this url https://docs.microsoft.com/en-us/vsts/build-release/concepts/definitions/release/deployment-groups/howto-provision-deployment-group-agents?view=vsts .

I am trying to deploy from VSTS to an Azure VM.

This is the screen when I try to run the powershell script.

enter image description here

1
azureazure-devopsazure-pipelinesazure-virtual-machinebuild-agent
Do you mean the way Run the installation script on the target servers (shows in docs.microsoft.com/en-us/vsts/build-release/concepts/…) also fail to deploy the deployment group to your Azure VM? And can you share related screen shots for the error you meet? – Marina Liu
There is no error. It just shows "connecting to server" or similar and stays there. I can only try the script again in the next change window as its a production server. If I try to install from the Azure portal extensions blade it doesnt complete either. No error just the status shows "transitioning". – webdevbing
Can you show the screen shot when running the copied script on your VM by PowerShell (note: the PowerShell should be run as administrator)? – Marina Liu
I've added a screen shot. Last time I ran it it went one step further and tried to connect to the server. This time it got stuck here itself. – webdevbing
The script downloads the VSTS Agent and then configure it automatically. What's the result if you do it manually? – Eddie Chen - MSFT

1 Answers

0
votes

Run the config file directly (from C:/vstsagent folder) in cmdline and try again with dev.azure.com/{organisation name} url.