I'm having a few problems getting this JIRA commandline to work:
C:\tools\atlassian-cli-7.8.0>jira.bat --debug --verbose --options basicAuthentication --server "https://jira01.COMPANY.com" --user [email protected] --password PASSWORD --action getServerInfo
It connects to the JIRA server, but gives this error:
org.swift.common.cli.CliClient$RemoteDisallowedException: User '[email protected]' is not allowed to log in at this point in time perhaps due to CAPTCHA requirements or too many failed login requests.
This error always occurs despite the fact:
- JIRA Web > Profile > Username is what I'm using to log in.
- JIRA Web > Profile > Groups is jira-software-users
- The password provided to the commandline is indeed the one that works when I login via the web.
I have tried this both with and without --options basicAuthentication
This occurs regardless of how many times I successfully log out / log in to the JIRA web UI.
- Whenever I go to JIRA Web > Profile > Change Password, it says: "Too many incorrect login attempts: Please log out and log in again to access this function." (This also occurs regardless of how many times I successfully log out / log in to the JIRA web UI.)
- A CAPTCHA is never shown on the JIRA Web UI's login.
NOTE: When we login to JIRA web ui, our company appears to defer to federated authentication via "https://login.microsoftonline.com" into which we provide the credentials we're providing the script, which then takes us into JIRA.
Questions:
- How to get the commandline tool / jira server to accept the same credentials the jira web ui does?
- Is this a permissions issue or something involving the password federation?
- Suggestions for how to get this to work?
- How to get it to actually clear the "too many incorrect logins" issue?
Cheers & Thanks! -Roberto
Full trace of command is:
URL requested: https://jira01.COMPANY.com/rest/org.swift.jira.cli/latest/validatelicense Request type: GET Content type: application/json options: basicauthentication URL requested: https://jira01.COMPANY.com/rest/auth/1/session Request type: POST Content type: application/json Using basic authentication. Request property X-Atlassian-Token, value: [no-check] Request property Content-Language, value: [en-US] Request property Content-Type, value: [application/json] json: {} Problem determination - response: 403: null Problem determination - response url: https://jira01.COMPANY.com/rest/auth/1/session Problem determination - request url: https://jira01.COMPANY.com/rest/auth/1/session Problem determination - response data:
Forbidden (403)
...
Remote error: User '[email protected]' is not allowed to log in at this point in time perhaps due to CAPTCHA requirements or too many failed login requests. Go to the user interface and login to clear the problem.
org.swift.common.cli.CliClient$RemoteDisallowedException: User '[email protected]' is not allowed to log in at this point in time perhaps due to CAPTCHA requirements or too many failed login requests. Go to the user interface and login to clear the problem. at org.swift.jira.cli.helpers.AuthenticationHelper.login(AuthenticationHelper.java:196) at org.swift.jira.cli.helpers.AuthenticationHelper.login(AuthenticationHelper.java:157) at org.swift.common.cli.helpers.DefaultAuthenticationHelper.handleCookies(DefaultAuthenticationHelper.java:124) at org.swift.jira.cli.JiraClient.getAuthenticationHelper(JiraClient.java:185) at org.swift.jira.cli.JiraClient.getAuthenticationHelper(JiraClient.java:107) at org.swift.common.cli.helpers.DefaultRequestHelper.setConnectionProperties(DefaultRequestHelper.java:1043) at org.swift.common.cli.helpers.DefaultRequestHelper.setConnectionProperties(DefaultRequestHelper.java:1030) at org.swift.common.cli.helpers.DefaultRequestHelper.makeRequestWithUrlConnection(DefaultRequestHelper.java:724) at org.swift.common.cli.helpers.DefaultRequestHelper.makeUrlRequest(DefaultRequestHelper.java:690) at org.swift.common.cli.helpers.DefaultRequestHelper.makeRequest(DefaultRequestHelper.java:660) at org.swift.common.cli.helpers.DefaultRequestHelper.makeStandardRequest(DefaultRequestHelper.java:648) at org.swift.common.cli.helpers.AppfireRequestHelper.getServerInfo(AppfireRequestHelper.java:118) at org.swift.jira.cli.JiraClient.getRemoteServerInfo(JiraClient.java:2493) at org.swift.jira.cli.JiraClient.getServerInfo(JiraClient.java:2455) at org.swift.jira.cli.JiraClient.handleRequest(JiraClient.java:840) at org.swift.common.cli.DefaultRemoteClient.process(DefaultRemoteClient.java:729) at org.swift.common.cli.CliClient.doWork(CliClient.java:674) at org.swift.common.cli.CliClient.doWork(CliClient.java:631) at org.swift.jira.cli.JiraClient.main(JiraClient.java:166)
