2011 aka soap endpoints are deprecated, which means will be retired anytime. So you don’t have much time, earlier is better to convert to Web Api.
Beginning with the Dynamics 365 (8.0) release, a new OData 4 endpoint was added to the Dynamics 365 application stack. This endpoint is known as the Web API. The Web API provides a development experience that can be used across a wide variety of programming languages, platforms, and devices. The Web API is intended to replace the CRM 2011 endpoint, also known as the SOAP endpoint, for accessing the Dynamics 365 organization web service and other provided web services.
As of the release of Microsoft Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1 (8.1.0), the CRM 2011 endpoint has been deprecated. The 2011 endpoint will be removed some time after the release of Dynamics 365 version 9. We plan to provide updates to the Dynamics 365 SDK assemblies and tools over the next several minor releases, retargeting them to use the Web API instead of the 2011 endpoint.
Till then check if TLS 1.2 is the issue like discussed here.