1
votes

I am trying to find a way to disable/turn off the "View Alerts" notification that appears when I launch CRM. Our CRM instance does not have the sales module installed (we do not use it) and the users do not use the outlook client.

As a result, when they click on "view alerts", nothing happens. It has been requested to suppress this notification completely. Is there someway I can do this? This is an online instance.

1

1 Answers

2
votes

View Alerts notifications coming from the core entity called Trace for server side sync failures. Try to remove the privileges (Read) for your users security role on this entity under core records tab.

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Outlook client/App for outlook notifications & some other similar can be suppressed from system settings.

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Reference