1
votes

Iam trying to make an API call to a HTTPS url:

response = requests.request("GET", url, headers=headers, params=None, verify=True)

and Iam facing the following error. It works fine when i invoke the API via cUrl or Postman...

Traceback (most recent call last): File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 601, in urlopen chunked=chunked) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 346, in _make_request self._validate_conn(conn) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 850, in _validate_conn conn.connect() File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connection.py", line 326, in connect ssl_context=context) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\util\ssl_.py", line 329, in ssl_wrap_socket return context.wrap_socket(sock, server_hostname=server_hostname) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\contrib\pyopenssl.py", line 448, in wrap_socket raise ssl.SSLError('bad handshake: %r' % e) ssl.SSLError: ("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",)

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\requests\adapters.py", line 440, in send timeout=timeout File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 639, in urlopen _stacktrace=sys.exc_info()[2]) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\util\retry.py", line 388, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='freshdesk.freshsales.io', port=443): Max retries exceeded with url: /api/sales_accounts/1000080286/conversations.json?include=email_conversation_recipients,all,targetable,phone_numbe,phone_calle,note,user (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",),))

I tried by specifying verify=False .Still there is error

C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py:858: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#ssl-warnings InsecureRequestWarning) Traceback (most recent call last): File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\contrib\pyopenssl.py", line 441, in wrap_socket cnx.do_handshake() File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\OpenSSL\SSL.py", line 1716, in do_handshake self._raise_ssl_error(self._ssl, result) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\OpenSSL\SSL.py", line 1456, in _raise_ssl_error _raise_current_error() File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\OpenSSL_util.py", line 54, in exception_from_error_queue raise exception_type(errors) OpenSSL.SSL.Error: [('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')]

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 601, in urlopen chunked=chunked) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 346, in _make_request self._validate_conn(conn) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connectionpool.py", line 850, in _validate_conn conn.connect() File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\connection.py", line 326, in connect ssl_context=context) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\util\ssl_.py", line 329, in ssl_wrap_socket return context.wrap_socket(sock, server_hostname=server_hostname) File "C:\Users\user\AppData\Local\Programs\Python\Python35-32\lib\site-packages\urllib3\contrib\pyopenssl.py", line 448, in wrap_socket raise ssl.SSLError('bad handshake: %r' % e) ssl.SSLError: ("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",)

Any ideas on how i can circumvent this error ? I Browsed through various questions here but could not find a solution for this. The URL administrator also confirmed that the server certificates are valid so i feel this has definitely got to do something with some conflicting package installation.

Here's my pip freeze list of packages:

C:\Users\user\python>pip freeze
asn1crypto==0.23.0
attrs==16.3.0
Automat==0.5.0
beautifulsoup4==4.5.3
bleach==1.5.0
bs4==0.0.1
certifi==2017.7.27.1
cffi==1.11.2
chardet==3.0.4
chargebee==2.1.8
colorama==0.3.7
constantly==15.1.0
cryptography==2.1.1
cssselect==1.0.1
decorator==4.0.11
entrypoints==0.2.2
html5lib==0.9999999
idna==2.6
incremental==16.10.1
ipykernel==4.5.2
ipython==5.3.0
ipython-genutils==0.1.0
ipywidgets==5.2.2
Jinja2==2.9.5
jsonschema==2.6.0
jupyter==1.0.0
jupyter-client==5.0.0
jupyter-console==5.1.0
jupyter-core==4.3.0
lxml==3.7.3
MarkupSafe==0.23
mistune==0.7.3
nbconvert==5.1.1
nbformat==4.3.0
notebook==4.4.1
numpy==1.12.0
pandas==0.19.2
pandocfilters==1.4.1
parsel==1.1.0
pickleshare==0.7.4
prompt-toolkit==1.0.13
pyasn1==0.2.3
pyasn1-modules==0.0.8
pycparser==2.18
PyDispatcher==2.0.5
Pygments==2.2.0
PyJWT==1.5.0
pyOpenSSL==17.3.0
PySocks==1.6.7
python-dateutil==2.6.0
pytz==2016.10
pyzmq==16.0.2
qtconsole==4.2.1
queuelib==1.4.2
requests==2.18.4
selenium==3.0.2
service-identity==16.0.0
simplegeneric==0.8.1
six==1.11.0
testpath==0.3
tornado==4.4.2
traitlets==4.3.2
twilio==6.0.0
urllib3==1.22
w3lib==1.17.0
wcwidth==0.1.7
widgetsnbextension==1.2.6
win-unicode-console==0.5
zope.interface==4.3.3
1

1 Answers

3
votes

Finally figured out that it was a Network issue. Took this up with my company's IT team and they resolved it by doing some IP whitelisting.