Dynamics 365 change form type

1
votes

Is it possible to change a form type in Dynamics CRM from: "Main - Interactive Experience" into "Main"? If it is, how to change it?

1
dynamics-crmmicrosoft-dynamicsdynamics-365interactive-service-hub
Looks like there's no way back - you need to decide for one or the other when creating and there's no option to change when cloning it using "Save as...". – Filburt
But similar UI is coming up in Dynamics 9.0 – Arun Vinoth - MVP

1 Answers

0
votes

Simply impossible. Interactive service hub specific forms are not interchangeable with CRM web forms or mobile forms.

These forms are only for use in the interactive service hub. You can’t use these in the Microsoft Dynamics 365 web application, Microsoft Dynamics 365 for Outlook and Microsoft Dynamics 365 for tablets.

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