Reporting services font problem when using remote app

Question

I have an application that runs as a remote app on Windows Server 2008. The application has a print form and it is viewed on a report viewer 10 control.

For eg. We would use computer A and computer B to run the remote app on the server and print a document to a printer C. But depending on where you are logged in from (A or B) the font used in the report seems to change. (Font 'Arial Narrow', I also tried Segoe Condensed but same results)

If I run the app directly on the client machine (not as a remote app) and print then everything comes out alright.

I have installed the font on both A and B and have the latest windows remote client installed.

Is there any reason why this whould be happening?

Answer 1

This is due to an DPI calculation issue in Windows Server 2008. https://connect.microsoft.com/SQLServer/feedback/details/482312/ssrs-report-font-rendering-issue

Answer 2

I was having this same problem and this KB patch fixed it for me.

https://support.microsoft.com/en-us/kb/2768741

Other workarounds that worked were rebooting and logging into the remote machine with a 4:3 aspect ratio.