Kentico website not showing Application Insights server metrics

Question

I am struggling to get server metrics appearing in Application Insights for my Kentico 10 Website hosted as an Azure App.

I have added to the website:

script tag in head for tracking page views (working!)
nuget package for microsoft.applicationinsights.web
setting the InstrumentationKey in Application_start method (which uses the same method as the script tag for getting the key value)

protected void Application_Start(object sender, EventArgs e) { var iKey = HelperMethods.GetInsightsKey(); if (!string.IsNullOrEmpty(iKey)) Microsoft.ApplicationInsights.Extensibility.TelemetryConfiguration.Active.InstrumentationKey = iKey; }

(sorry the code snippet is refusing to format this section of code)

and web.config has this:

<modules>
      ... irrelevant stuff ...
      <remove name="ApplicationInsightsWebTracking" />
      <add name="ApplicationInsightsWebTracking" type="Microsoft.ApplicationInsights.Web.ApplicationInsightsHttpModule, Microsoft.AI.Web" preCondition="managedHandler" />
    </modules>

On my overview page for the Application Insights resource I am only seeing page views in the overview timeline. I thought adding the nuget package, adding the configuration and setting the key on application start would have influenced the server items such as requests and response times.

The same code used to set the key value in the script is used on application start so I believe the correct key value is being set.

The reason we started going down the code path in the first place as adding the application insights at runtime didn't play nicely with the kentico media library file uploader javascript.

Brenden Kehren Brenden Kehren · Accepted Answer · 2017-09-08T02:41:17

Check out a few things:

Do you have an ApplicationInsights.config file in the root of your file system (/CMS/ApplicationInsights.config).
Do you have ALL the proper packages installed? Looks like you may be missing a few.

I'm running several Kentico v10.0.x sites in Azure and have 7 different ApplicationInsights packages installed to work properly. Also note, it takes a few minutes for things to start working in Azure. Last setup was around 10 minutes before I saw everything working properly.

ApplicationsInsights.config:

<?xml version="1.0" encoding="utf-8"?>
<ApplicationInsights xmlns="http://schemas.microsoft.com/ApplicationInsights/2013/Settings">
  <TelemetryInitializers>
    <Add Type="Microsoft.ApplicationInsights.DependencyCollector.HttpDependenciesParsingTelemetryInitializer, Microsoft.AI.DependencyCollector"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.AzureRoleEnvironmentTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.AzureWebAppRoleEnvironmentTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.BuildInfoConfigComponentVersionTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.Web.WebTestTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.SyntheticUserAgentTelemetryInitializer, Microsoft.AI.Web">
      <!-- Extended list of bots:
            search|spider|crawl|Bot|Monitor|BrowserMob|BingPreview|PagePeeker|WebThumb|URL2PNG|ZooShot|GomezA|Google SketchUp|Read Later|KTXN|KHTE|Keynote|Pingdom|AlwaysOn|zao|borg|oegp|silk|Xenu|zeal|NING|htdig|lycos|slurp|teoma|voila|yahoo|Sogou|CiBra|Nutch|Java|JNLP|Daumoa|Genieo|ichiro|larbin|pompos|Scrapy|snappy|speedy|vortex|favicon|indexer|Riddler|scooter|scraper|scrubby|WhatWeb|WinHTTP|voyager|archiver|Icarus6j|mogimogi|Netvibes|altavista|charlotte|findlinks|Retreiver|TLSProber|WordPress|wsr-agent|http client|Python-urllib|AppEngine-Google|semanticdiscovery|facebookexternalhit|web/snippet|Google-HTTP-Java-Client-->
      <Filters>search|spider|crawl|Bot|Monitor|AlwaysOn</Filters>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Web.ClientIpHeaderTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.OperationNameTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.OperationCorrelationTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.UserTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.AuthenticatedUserIdTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.AccountIdTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.SessionTelemetryInitializer, Microsoft.AI.Web"/>
  </TelemetryInitializers>
  <TelemetryModules>
    <Add Type="Microsoft.ApplicationInsights.DependencyCollector.DependencyTrackingTelemetryModule, Microsoft.AI.DependencyCollector">
      <ExcludeComponentCorrelationHttpHeadersOnDomains>
        <!-- 
        Requests to the following hostnames will not be modified by adding correlation headers. 
        This is only applicable if Profiler is installed via either StatusMonitor or Azure Extension.
        Add entries here to exclude additional hostnames.
        NOTE: this configuration will be lost upon NuGet upgrade.
        -->
        <Add>core.windows.net</Add>
        <Add>core.chinacloudapi.cn</Add>
        <Add>core.cloudapi.de</Add>
        <Add>core.usgovcloudapi.net</Add>
      </ExcludeComponentCorrelationHttpHeadersOnDomains>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.PerformanceCollectorModule, Microsoft.AI.PerfCounterCollector">
      <!--
      Use the following syntax here to collect additional performance counters:

      <Counters>
        <Add PerformanceCounter="\Process(??APP_WIN32_PROC??)\Handle Count" ReportAs="Process handle count" />
        ...
      </Counters>

      PerformanceCounter must be either \CategoryName(InstanceName)\CounterName or \CategoryName\CounterName

      NOTE: performance counters configuration will be lost upon NuGet upgrade.

      The following placeholders are supported as InstanceName:
        ??APP_WIN32_PROC?? - instance name of the application process  for Win32 counters.
        ??APP_W3SVC_PROC?? - instance name of the application IIS worker process for IIS/ASP.NET counters.
        ??APP_CLR_PROC?? - instance name of the application CLR process for .NET counters.
      -->
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.QuickPulse.QuickPulseTelemetryModule, Microsoft.AI.PerfCounterCollector"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.DeveloperModeWithDebuggerAttachedTelemetryModule, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.UnhandledExceptionTelemetryModule, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.UnobservedExceptionTelemetryModule, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.Web.RequestTrackingTelemetryModule, Microsoft.AI.Web">
      <Handlers>
        <!-- 
        Add entries here to filter out additional handlers: 

        NOTE: handler configuration will be lost upon NuGet upgrade.
        -->
        <Add>System.Web.Handlers.TransferRequestHandler</Add>
        <Add>Microsoft.VisualStudio.Web.PageInspector.Runtime.Tracing.RequestDataHttpHandler</Add>
        <Add>System.Web.StaticFileHandler</Add>
        <Add>System.Web.Handlers.AssemblyResourceLoader</Add>
        <Add>System.Web.Optimization.BundleHandler</Add>
        <Add>System.Web.Script.Services.ScriptHandlerFactory</Add>
        <Add>System.Web.Handlers.TraceHandler</Add>
        <Add>System.Web.Services.Discovery.DiscoveryRequestHandler</Add>
        <Add>System.Web.HttpDebugHandler</Add>
      </Handlers>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Web.ExceptionTrackingTelemetryModule, Microsoft.AI.Web"/>
  </TelemetryModules>
  <TelemetryProcessors>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.QuickPulse.QuickPulseTelemetryProcessor, Microsoft.AI.PerfCounterCollector"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel.AdaptiveSamplingTelemetryProcessor, Microsoft.AI.ServerTelemetryChannel">
      <MaxTelemetryItemsPerSecond>5</MaxTelemetryItemsPerSecond>
    </Add>
  </TelemetryProcessors>
  <TelemetryChannel Type="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel.ServerTelemetryChannel, Microsoft.AI.ServerTelemetryChannel"/>
  <!-- 
    Learn more about Application Insights configuration with ApplicationInsights.config here: 
    http://go.microsoft.com/fwlink/?LinkID=513840

    Note: If not present, please add <InstrumentationKey>Your Key</InstrumentationKey> to the top of this file.
  -->
</ApplicationInsights>

Kentico website not showing Application Insights server metrics

1 Answers