VS2015 C++. Program exception not found in Disassembly window

0
votes

A user has sent me an APPCRASH program exception. It states that the c0000005 error occurs at offset 0008dc7b, specifying my DLL.

I run the exact same release version on my PC, hit a breakpoint, open the disassembly window where I can see the assembler and my code. I then enter the address 0x0008dc7b. Unfortunately it just comes up with ????. Any idea where I am going wrong? The user PC is running on Japanese Windows.

The exception log, with Japanese translated to English

Problem signature: Problem Event Name: APPCRASH

Application Name: Winspm_ScanFunction.exe

Application Version: 6.0.3.17

Appplication Timestamp: 5991e458

SPM_ScanFunction.dll

Fault Module Name: 6.0.3.17

Fault Module Timestamp: 5991e3ea

Exception Code: c0000005

Exception Offset: 0017d264

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1041

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 1: 0a9e372d3b4ad19135b953a78882e789

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0411

C:\windows\system32\ja-JP\erofflps.txt

1
visual-studioexceptionvisual-studio-2015disassembly

1 Answers

1
votes

Are you sure 0008dc7b is the offset or is it the virtual address in your program.