4
votes

Developing an office 365, outlook add-in. Changed the add-in icon (Basically just replaced the old icons with new one. Icons have the same name.). Icon comes up fine on OWA but on Outlook 2016 add-in still, shows the old icon.

Troubleshooting steps till now :

  • Uninstall reinstall add-in => no effect.
  • Uninstall add-in, restart Outlook 2016, reinstall add-in => no effect.
  • Reset customizations from 'Customize Ribbon' option inside 'Outlook Options' => no effect.
  • Restarted server => no effect

validate-office-addin shows 'manifest.xml' as valid.

2

2 Answers

7
votes

You need to delete the local cache. Delete the contents of %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\

3
votes

I resolved it by simply renaming the icon files and updating the manifest files accordingly.