Content Type Not Updated docx,xlsx,pptx in SharePoint

Question

SharePoint library items has document has (.docx, .xlsx, .pptx) extension and item associated with custom content type(Blank word document, Document). When user tries to change custom content type to OOTB content type(Document). It’s not updating even there is no error.

Steps to Reproduce: 1.Create a custom content type that parent as "Document". 2.Associate the content type into the document library and add "content types" to All documents view. 3.When library items has document has (.docx,.xlsx,.pptx) extension and item associated with custom content type. 4.Now try to change custom content type to OOTB "Document" content type and vice-versa. 5.It’s not updating even there is no error.

Please help on this i faced this issue only in (.docx,.xlsx,.pptx) extensions.

Thanks, Rajendhiran M

Answer 1

Which SharePoint version are you using? May be you can monitor/check SPLogs while updating the content type.