How to intercept Quick Find FetchXml on QueueItem entity?

Question

I am a CRM system administrator (CRM 2016 SP1 on-premise). I am trying to register a plugin on the queueitem entity using the RetrieveMultiple message on Pre-operation stage to be able to intercept and modify the FetchXml of the query when the user searches for records using the Quick Find bar.

According to Microsoft queueitem entity does support the RetrieveMultiple message, but when I try to register it with the entity using the Plugin Registration Tool, I get the error:

Invalid Primary Entity or Secondary Entity

And when I register the plugin without defining the primary and secondary entities nothing happens when I search for queueitem records in any queue.

It's likely that QueueItem being a "special" entity, it doesn't support plugins — Alex
Thanks Alex. After some more digging I came into the conclusion that it's not possible to intercept the search query for queueitem records in a plugin. I hope Microsoft will implement this in future versions. — seemorgh

Arun Vinoth - MVP Arun Vinoth - MVP · Accepted Answer · 2017-09-13T16:50:28

QueueItem supports all other messages (Create/Update/Delete/SetState) except Retrieve RetrieveMultiple.

Ref: MSDN

How to intercept Quick Find FetchXml on QueueItem entity?

1 Answers