Custom shapes doesn't work when Tableau dashboard is published on the Tableau Server 10.1

0
votes

I have used some custom shapes on the tableau dashboard. It looks perfect on the desktop but doesn't work when it's published on the Tableau Server 10.1.1, which is running on Windows 2012 R2. I see some weird default shapes on the dash though.

I couldn't find the Tableau repository directory on the server hence not sure where to upload them.

2
tableau-api
You don't need to do on server just create a sheet with custom shape and upload on tableau server. To get your shapes in tableau desktop save your all shape in this directory "..\Documents\My Tableau Repository\Shapes" – Mehul Katara
Did you check the box to include external files when you published? – Alex Blakemore
Hi @AlexBlakemore, I'm sorry, I'm not sure if I have understood your query. I created the directory My Tableau Repository > Shapes > My Shapes on the server as the entire directory structure was missing on it and then uploaded the images I created but it still didn't work. – Anuj
Hi @MehulKatara, I have got the Tableau server upgraded to the latest version as available today but it didn't work. When I publish the workbook, it shows some default shapes on the server and moreover, it removes the shapes from my desktop dash as well. So I guess something weird happens when it syncs with the server. Any suggestions, please? – Anuj
Just found another bug, it doesn't even recognize it's shapes given under the other categories like Filled, Arrows, Proportion and so on. Whatever category and shape I choose, it just reverts back to Default category automatically. Again, any help please – Anuj

2 Answers

0
votes

enter image description here

I have tried and working in Tableau Server Version: 10.2.1.

To get your shapes in tableau desktop save your all shape in this directory

"..\Documents\My Tableau Repository\Shapes"

Before you publish workbook check include external files

enter image description here

0
votes

Calculated field should be used instead of using formula directly in the Shapes Shelf.