JasperReports Server (v6.2) Dashboard doesn't work with HTML5 chart report

0
votes

Background:

Jaspersoft introduced a new generation of Jaspersoft Dashboard in 6.0. The old kind of Dashboard has been renamed as Legacy Dashboard.

I have some Legacy Dashboards in my JasperReports Server. They work fine. However, I am trying to re-generate them in the new Dashboard.

The Issue

I have a HTML5 chart report as shown below. It works well.

enter image description here

Moreover, in my Legacy Dashboard, the report also works well.

However, when I created a new kind of Dashboard with the same report, it doesn't work and show me the error as shown below.

I don't know if it is a JasperReports Server 6.2.0 bug, or I did something wrong.

enter image description here

More Info about the Issue

Other kinds of report, for example, the traditional plain reports, work well in both the Legacy Dashboard and the new kind of Dashboard.

My JasperReports Server

  • Linux Red Hat 4.8.2-16
  • CPU(s): 2 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz
  • MemTotal: 7517 MB
  • Disk Space: Enough
  • Tomcat JVM setting: -Xms2048m -Xmx5500m
  • Jaspersoft Server version: Enterprise Version 6.2.0
  • Tomcat version: 7.0.65
  • PostgreSQL version: 9.3.5
  • Browser used: Chrome and Firefox
1
jasper-reportsjasperserver
Could you add more information about this error? Do you have access to the server logs? - Markus Deindl
I checked the JapserReports Server's logs and Tomcat 7 server's logs (log level ERROR) but I did not find anything. - Albert Wang

1 Answers

0
votes

The root cause has been found. We miss a .js extension of the file

jasperserver-pro/optimized-scripts/bower_components/bi-report/src/adhoc/chart/palette/defaultPalette