docusign - getting "invalid_scope" while trying to promote integrator key from demo to Live account

Question

Salesforce - DocuSign integration via SOAP API:

From DocuSign Admin demo:

I got the API transactions verified.

I am trying to promote a integrator key from demo to Live account.

Got a popup to enter Live credentials.

But there is an message invalid_scope and the login does not go through.

I am able to use the same live credentials successfully otherwise.

Any help would be appreciated

Answer 1

There was an issue with the Go Live process which is now resolved. Please try again.