Of course the best metric would be a happiness of your users.
But what metrics do you know for GUI usability measurements?
For example, one of the common metrics is a average click count to perform action.
What other metrics do you know?
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4 Answers
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Jakob Nielsen has several articles regarding usability metrics, including one that is entitled, well, Usability Metrics:
The most basic measures are based on the definition of usability as a quality metric:
- success rate (whether users can perform the task at all),
- the time a task requires,
- the error rate, and
- users' subjective satisfaction.
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check:
http://www.iqcontent.com/blog/2007/05/a-really-simple-metric-for-measuring-user-interfaces/
Here is a simple pre-launch check you should do on all your web applications. It only takes about 5 seconds and one screeshot
Q: “What percentage of your interface contains stuff that your customers want to see?”
- 10%
- 25%
- 100%
If you answer a, or b then you might do well, but you’ll probably get blown out of the water once someone decides to enter the market with option c.