sharepoint custom list: multi-line field content is blank when person/group field has multiple values

1
votes

I have a custom list with the following fields:

  • Title: Single line of text
  • Description: Multiple lines of text
  • Remarks: Multiple lines of text
  • Recipient: Person or Group

Whenever I input two or more people in the Recipient field, in View Item page (Display form), contents of Description and Remarks becomes blank/empty. Contents are displayed okay on the main view of custom list, and in EDIT mode.

If I input a single person only in the Recipient field, the contents for Description and Remarks are displayed in Display form.

Note: Recipient field is set to accept multiple values. I'm using Sharepoint 2013.

I am new to Sharepoint and I'd like to know a way on how to troubleshoot/debug this matter. Or are the multi-line fields somehow connected to the person field? Or any setting that I need to setup? How can I check?

I tried to search but I found no same situation as far.

1
sharepointsharepoint-2013custom-lists

1 Answers

0
votes

If there is no customization in Display form, it should work fine. If it works for Single User in Recipient, It should work for multiple users too.

For further troubleshooting, You can create a test list and create same type of columns in it. Then see if the Display form works fine in that test list. It will let you know if the issue is related to the specific list or it's generic. You can then narrow down your troubleshooting options based on this result.