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votes

Issue : WooCommerce emails are not received.

What does work :

1) with ssh connexion to server, if I use mail Linux command, its works.

2) With WP, Check Email plugin works as well.

3) A user changed his password, I received the email notification, as others WP emails notifications : new user created, and others ...

What does not work :

When I bought something (as a buyer), I have the PayPal email, but any WC email. Someone else did the same test, same issue.

When I send (as admin) manually, an email to a customer (myself) with WC, it does not work as well.

I think I set up correctly emails with WC : check box => activate notification. I did not change the look of emails.

Either HTML or text emails does not work.

At the moment, I would not like to use any SMTP plugin, as my server can send emails.

I don't know where to look for about this issue ?

Might PayPal forbid WC to send emails ?

Thank you for your help !

Nils

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1 Answers

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I just had to set up reverse DNS with domain name to make it works.