On-premises data gateway location for PowerBI

0
votes

How can I check where I have installed On-premises data gateway for one PowerBI report?

I looking for solution to find in which server I have installed gateway used by my report. I need it because it gives me error: DM_GWPipeline_Client_GatewayUnreachable.

1
azurepowerbi

1 Answers

1
votes

Looks like the gateway went offline so the service cannot know more info about the Gateway. Do you have your Recovery Key? It's the key you have provided on install time. If you do, you can install the gateway on a new machine, when you sign in you will be asked whether you want to create a new gateway or restore an existing one, choose "Restore" and that will migrate the existing gateway to the new machine and move all settings and reports that had been associated to the old gateway.