“We're sorry, your sql database is unavailable” What does this mean exactly in Azure SQL?

5
votes

I have 5 Azure SQL Database instances all located under the same SQL Server instance in Azure. When I view the "Resource Health" section of any of the databases, I am seeing quite a bit of the messages "we're sorry, your sql database is unavailable" which is concerning.

I am trying to understand though,is this just normal Azure SQL downtime/outage or if there is an issue in my database itself. Looking at the past logs, the DTU usage, etc. do not show any unnecessary strain on the system or usage above my allotted threshold. Yet, I am seeing databases marked as down for several minutes at a time daily from the past two weeks of history that Azure provides.

1
azureazure-sql-database
That's a question for Azure support – Panagiotis Kanavos
i too see this,i have raised a support ticket now to know more details – TheGameiswar
Interesting. Yup, I raised a ticket with Azure support but am very surprised to not find any documentation or other people talking about this generic error message. – mattsonnhalter
@mattsonnhalter:Yep,that's a good approach and saves time for both parties – TheGameiswar

1 Answers

6
votes

Excerpt from Conversation with Azure Support

This is bug with portal, which is causing to show these error messages.This has nothing to do with Availability of database..

this will be fixed soon

In Mail :

As discussed the error messages that you saw are due to a known Bug in Azure Postal which should be fixed soon.

Thank you for your time on the phone. It was my pleasure to work with you on this issue.

As agreed over call this support incident will now be archived. If you have further problems within the scope of this issue, please do reopen the support case.