CRM: Error Mapping Users

0
votes

TL;DR Empty User Mapping Dialog in Deployment Manager Organisation Import

I need to change OS from Windows 2008 R2 (#1) to Windows 2012 (#2) for my CRM 2013 machine, leaving crm unchanged. Etc for SQL server machine. What I do:

  1. Disable organisation in Deployment Manager on #1 machine.
  2. Detach database in SQL Server.
  3. Copy .mdf and .lds files of my organisation to new SQL Server machine.
  4. Attach database on that machine.
  5. In Deployment Manager on #2 machine I click import organisation and importing organisation.

The problem arises at Edit User Mappings Screen. It doesn't matter which option I chose (Auto map, Manual map, etc)

enter image description here

cmdmsnapin.log shows me that Exception. 

15:05:48|  Error| Exception occurred while mapping usersMicrosoft.Crm.CrmArgumentException: 
Expected non-empty string. ---> System.ArgumentException: Expected non-empty string.
Parameter name: domainAndAccount
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Exceptions.ThrowIfEmpty(String value, String parameterName)
   at Microsoft.Crm.UserManagement.DomainAccount..ctor(String domainAndAccount)
   at Microsoft.Crm.Tools.Admin.DBImportHelper.ReadUsers(IProgressEventSource progressHandler, 
UserAccountMapper mapUserAccountInfo, String sqlServerName, String databaseName)
   at Microsoft.Crm.Tools.Admin.ImportUserMapper.MapUsers()
   at Microsoft.Crm.Tools.Admin.UserMappingProgressPage.PerformUserMapping()

Why such may happen?

1
active-directorydynamics-crmcrmdynamics-crm-2013
check SystemUserBase for empty Domain fields, and fill out the blanks: it should fix the issue - Alex
@Alex, if it should fix the issue, why you don't write it as Answer? - Arsinclair
By the way, this solved my problem, so, please, can you write as Answer? - Arsinclair

1 Answers

1
votes

Checking the SystemUserBase table in the organization you are importing, and making sure all users have the Domain correctly populated should fix the issue.