In Odoo 10 users could not create new products

0
votes

After installing Odoo 10 and some of its modules. I successfuly created a new product with the Administrator account. Afterwards new users signed in via the web site to create their accounts. At the end I provided some of them the full access rights, so that they will be able to manage the system:

enter image description here

But trying to add a new product with any of them fails with the following error message:

Error while validating constraint

The requested operation cannot be completed due to security restrictions. Please contact your system administrator.

(Document type: product.template, Operation: read) None

Any idea what could be the problem ?

2
openerpodoo-10
Select a user that cannot create a new product and screenshot his rights. Paste the image in your post for us to determine. – George Daramouskas
Have you done any customization or extended any of the models – danidee
@GeorgeDaramouskas thanks for suggestion. I've added the screenshot to the description. – Sakr
@danidee I've installed some new modules and still at the beginning of the customization phase. But as mentioned before the administrator has the ability to create the products. I thing it has to do with the access rights. – Sakr
Yes it has to do with access rights but you have to give us more info. What customisation have you done? Show us the__openerp__. py file of the custom module. – George Daramouskas

2 Answers

2
votes

I've recognized that users who signed up on the web page are by default in the group Portal. The members of this group have specific access rights and restricted menus. Thus removing these users from the group Portal grants them more rights.

Go to:

Settings -> Users: Users -> specific user -> Edit -> 'Other Extra Rights'

and remove the Tick for Portal.

Note: the group 'Public' also restricts the users' access rights.

Edit: as Sakr mentioned, the Developer Mode needs to be activated in order to change the 'Other Extra Rights'

0
votes

After some research it turned out that the users that signed themselves to Odoo 10 are automatically considered as customers, thus they belong to a customer group. Even though their right access is modified to a full access, they are still restricted. Therefore the best and quick workaround I found is to delete all these accounts, create them again via the administrator with a (default) password. That works fine as expected.

Hope this could be helpful for someone.