Magento PayPal Payment Pro not sending confirmation email

Question

I have an issue with PayPal Payment Pro not sending confirmation email after credit card has been authorized. PayPal Express Checkout works just fine.

I don't see an option to change this. Can anyone point me to the right direction to which file I should edit to get PayPal Payment Pro to send out an order confirmation email after the payment is authorized?

(Changing authorize to sale won't work for me.)

Thank you.

Ketan Borada Ketan Borada · Accepted Answer · 2016-12-12T12:28:21

PayPal Payment Pro not send confirmation email facility.
But you can achieve it by creating observer after payment receive.

You may use event checkout_onepage_controller_success_action. This can be used if your order success.
There is another event sales_order_payment_pay. This can be used if your order success. It may also use in your case.

1 ) Make custom config.xml for call observer file

The config.xml defines your module and declares your event listener for a given event (checkout_onepage_controller_success_action is sent when onepage checkout process is complete, sales_order_payment_pay is sent when the payment has been confirmed).

<?xml version="1.0"?>
<config>
    <modules>
        <Namespace_Modulename>
            <version>0.1.0</version>
        </Namespace_Modulename>
    </modules>
    <frontend>
        <events>            
            <sales_order_payment_pay>
                <observers>
                    <Namespace_Modulename_Customevent>
                        <type>singleton</type>
                        <class>Namespace_Modulename_Model_Observer</class>
                        <method>customFunction</method>
                    </Namespace_Modulename_Customevent>
                </observers>
            </sales_order_payment_pay>
        </events>
    </frontend>    
</config>

2 ) create observer.php file inside your module/Model directory and paste this code

<?php
  class Namespace_Modulename_Model_Observer
{
    public function customFunction(Varien_Event_Observer $observer)
    {

         $order_id = $observer->getData('order_ids');
         $order = Mage::getModel('sales/order')->load($order_id);
         //your code here


    }        

}

Tell me if further help needs

Magento PayPal Payment Pro not sending confirmation email

2 Answers